Why Choose Us?

At Santiago depot, we're pawsitively devoted to your pet's happiness!

  • Around-the-Clock Cuddles:

    Our 24/7 customer service is here for you and your furry friends, anytime, day or night. Whether it's a squeaky toy emergency or a cozy bed inquiry, we've got your back—er, paw!

  • Tail-Wagging Guarantee:

    Not feeling the love? No problem! We offer 60 day money-back guarantee because your pet's satisfaction is our top dog priority.

  • Worldwide Wagging:

    From New York to New Zealand, enjoy free shipping on all orders. Wherever you are, we'll fetch your goodies right to your doorstep

Have Questions? We’ve Got the Answers!

To initiate a return, please send an email to Allassistaustralia@gmail.com. We will promptly provide you all the information you need.

All orders are typically processed within 24 to 48 hours. Once your item/s are dispatched, you can expect the following estimated delivery times:

UK: 7-8 business days
USA: 9-10 business days
Australia: 9-10 business days
Canada: 11-12 business days
Rest of the world: 10-20 business days

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), Apple Pay to make your purchasing experience seamless and secure.

Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website to check the current status of your shipment and get real-time updates.